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Building your Enterprise Collaboration Platform is a continuous process
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Strategy and design

Performance monitoring

People and work

Technology platform

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Strategy and design

Every IBD project starts with a digital workplace assessment, where we work with you in interactive workshops and analysis activities, to jointly analyse the current situation in your company and identify key drivers and priorities for your proposed digital workplace. You get to know us and our methodology and at the end you have a detailed report on your digital workplace vision, the state of your Enterprise Collaboration and suggested actions and improvements. If you like what you see and get the go ahead to continue with this initiative, we will then continue to the next steps in developing your digital workplace design.

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People and work

The second phase focuses on an in-depth examination of the structure and nature of your workplace, with an analysis of the people, work areas and work modes involved. Here we develop rich Workscapes to capture the different places where work is taking place, the different types of activities and people involved and the technology support required. These are then developed into use cases and workspace designs that specify the appropriate collaboration technology and information support requirements.

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Technology platform

Once we have identified the work support requirements and the workspace designs, we work with you to build a collaboration software portfolio that meets your preferences for software operations (cloud/on-premises). We provide you with a market overview of current standard software products and assist you with the evaluation and selection of the required tools, the identification of technical integration requirements and the planning of the implementation project.

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Performance monitoring

Once your collaboration platform is established and the different Workscapes have been implemented, it is necessary to monitor the performance of your collaboration platform. Technologies and work practices are continuously evolving and it is important to frequently review the performance of your digital workplace and collaboration platform. In this phase we work with you to define appropriate performance indicators and to develop a process for performance monitoring that will enable you to continuously improve the digital workplace.

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Technology platform

Strategy and design

People and work

Our established methodology for your tailored collaboration solution

Your Digital Workplace should deliver an integrated technology platform that provides you – regardless of location and time zones - with all the tools and services for effectively undertaking your daily work, both alone and with others. We work alongside you to strategically coordinate and manage a comprehensive Digital Workplace based on designs that are flexible and sustainable and capable of being adapted to meet future organisational requirements and technologies.

The IBD Methodology for Enterprise Collaboration was developed by a team of researchers at the University of Koblenz. The methodology comprises a set of methods and tools for the analysis of collaborative work and the design of a collaboration platform to support people in their professional work. The methodology was developed and tested with a group of 30+ user companies and has been refined and extended over a period of 6 years.

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Strategy and design

We require a design and a coordinated strategy for our Digital Workplace that fits our business needs and our corporate culture.

​IBD works with you to

  • define your vision and develop a coordinated strategy for your Digital Workplace

  • develop designs that are specific to your corporate culture and needs

  • ensure your strategy is sustainable and future-oriented

  • make sure your Digital Workplace supports collaborative and flexible work and is compliant with relevant laws and regulations

  • establish a Benefits Management Programme to monitor the performance of your collaboration platform

  • analyse your information landscape and identify your information needs

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People and work

We need our Digital Workplace to support our employees in their daily work and to improve their productivity, engagement, information sharing and collaboration.

IBD works with you to

  • analyse your current collaborative work practices and technologies and identify the requirements for your envisioned Digital Workplace

  • identify and describe use cases and collaboration scenarios for the selection of appropriate collaboration technologies

  • plan and support the process for the adoption of your Digital Workplace

  • provide your employees with training events to enable them to develop the necessary skills and competencies to work effectively in the Digital Workplace

  • monitor, measure and analyse Digital Workplace usage to be able to compare expected and actual platform usage

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Technology platform

We need to identify a suitable digital collaboration platform solution that is affordable, scalable and easy to use for all our employees and business partners.

IBD works with you to

  • analyse the requirements to realise your digital workplace vision

  • evaluate your existing collaboration tool portfolio

  • extend and enhance your existing portfolio to develop a secure and scalable collaboration platform

  • identify where and how the platform should be integrated with other business information systems

  • identify an operations model that is in line with your budget and requirements (cloud-based or on-premises)

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